Role Profile
Training and Development Manager
Typical job description:
The training element of the work gives staff the knowledge, understanding, practical skills and motivation to carry out particular work-related tasks. The training officer/manager will deliver training sessions to participants or, in a more senior role, devise a training strategy for the organisation
The development work relates more to the ongoing, long-term improvement of employees so that they can fulfil their potential within that organisation.
The training and development manager is responsible for developing a comprehensive training package that encompasses both of these elements in order to maintain a motivated and skilled workforce.
Key Processes:
The exact nature of the work will depend on the size of the employing organisation.
However, it will almost certainly involve:
- The nature of the training and development role is industry-specific, with the level of responsibility and variety of the role dependent on the type and size of organisation.
- The exact nature of the work will vary between organisation and sector, but activities are likely to include some or all of the following
- identifying training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers
- designing and developing training and development programmes based on the organisation's, and on individual, needs
- considering the costs of planned programmes and keeping within budgets - assessing the return on investment of any training or development programme is becoming increasingly important
- working in a team to produce programmes that are satisfactory to all relevant parties in an organisation, such as line managers, accountants and senior managers at board level
- conducting appraisals
- devising individual learning plans
- producing training materials for in-house courses
- managing the delivery of training and development programmes
- monitoring and reviewing the progress of trainees by using questionnaires and through discussions with managers
- ensuring that statutory training requirements are met
- evaluating training and development programmes
- amending and revising programmes as necessary, in order to adapt to the changes that occur in the work environment
- helping line managers and trainers to solve specific training problems, either on a one-to-one basis or in groups
- supervising the work of trainers
- keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses
- using IT to produce training materials and manuals
- increasingly, having an understanding of e-learning techniques
Entry Level:
Relevant HND or Degree
Commercial/industry-related work experience
Search for related degrees or courses:
Industry Standard:
Relevant Degree
NVQ Management level 4
ISOH Managing Safety
Knowledge needed for the role:
- interpersonal skills that enable you to work with people at all levels, motivate others, and change people's attitudes when necessary;
- written and spoken communication skills that allow you to inform and advise others clearly;
- problem-solving skills;
- initiative and the ability to offer new ideas;
- organisational and planning skills to manage your own time, and to meet deadlines and objectives;
- the ability to control group situations and facilitate groups;
- good personal presentation;
- personal commitment to improving one's own knowledge and skills.
Pay and conditions:
Training and development managers can earn between £25,000 and £41,000 a year.
Training directors or senior training managers working for a large organisation could earn up to £50,000 or more.
Working hours are usually 9am to 5pm, Monday to Friday. More flexible hours may sometimes be required, perhaps to cover residential courses or workshops, or if a shift system is in operation.
Training managers are office-based, but may be expected to travel between company sites or to training venues, such as hotels or conference centres
Other information:
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