Role Profile

Training Officer

Typical job description:

Training officers are involved in the practical work of identifying training needs and organising training programmes - these could include workshops, seminars, courses, distance learning and computer-based training, either using CD-ROMs or interactive internet-based learning. Helping staff develop may also mean organising work shadowing or working one-to-one with an experienced member of staff.

Key Processes:

The exact nature of the work will depend on the size of the employing organisation.
However, it will almost certainly involve:

  • identifying training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers;
  • designing and developing training and development programmes based on the organisation's, and on individual, needs;
  • considering the costs of planned programmes and keeping within budgets
  • working in a team to produce programmes that are satisfactory to all relevant parties in an organisation, such as line managers, accountants and senior managers at board level;
  • conducting appraisals;
  • devising individual learning plans;
  • producing training materials for in-house courses;
  • managing the delivery of training and development programmes;
  • monitoring and reviewing the progress of trainees by using questionnaires and through discussions with managers;
  • ensuring that statutory training requirements are met;
  • evaluating training and development programmes;
  • amending and revising programmes as necessary, in order to adapt to the changes that occur in the work environment;
  • helping line managers and trainers to solve specific training problems, either on a one-to-one basis or in groups;
  • keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses;
  • using IT to produce training materials and manuals;
  • increasingly, having an understanding of e-learning techniques.

Entry Level:

Level 3 Qualification
Commercial/industry-related work experience
Previous experience of teaching, personnel, supervisory or management work would be useful.
Functional Skills - numeracy, literacy and IT Level 2

Search for related degrees or courses:
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Industry Standard:

ILM L3 Certificate in First Line Management
Assessor and Verifier Units
IOSH Working Safety

Knowledge needed for the role:

  • be interested in helping people develop
  • be able to relate to staff at all levels
  • have excellent communication skills
  • be good at organising events such as workshops or courses
  • be able to plan ahead and manage time
  • be good at encouraging and motivating people
  • be skilled at writing reports and keeping records, including accounts and budget information
  • have good computer skills.

Pay and conditions:

Training assistants start at around £14,000 to £16,000 per year.
Training officers can earn between £20,000 and £30,000.

Working hours are usually 9am to 5pm, Monday to Friday. More flexible hours may sometimes be required, for example if they are involved in residential courses or workshops, or if a shift system is in operation.

Training officers are based in an office, and may be expected to travel between company sites or to training venues, such as hotels or conference centres.

Other information:

To find courses near you visit www.learndirect-advice.co.uk

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